From Legacy to Modern:
Streamlining Software Management
Expert Hours
User Migration
Expert Team
Client Background
Our client is a leading software company headquartered in the United States, specializing in file compression, data management, and productivity solutions. Operating in the software and IT tools industry, the company provides widely used applications that help individuals and businesses efficiently manage, compress, and secure numbers of files.
Success Metrics
Clear decisions. Predictable outcomes. From insight to impact — with measurable results.
faster user onboarding
languages supported
average login time
reduction in support requests
Case attributes
Structured decision-making backed by data, mature engineering practices, and outcomes that remain predictable at scale.
Partnership period
2023-ongoing
Location
USA
Platform
Web
Technology
AWS
Kubernetes
NestJS
RabbitMQ
Ory
Team Composition
1 Team Lead
5 Developers
3 QA Engineers
1 Business Analyst
1 UI/UX Designer
Business Challenge
The client faced several challenges with their existing software portal that were impacting both user experience and operational efficiency.
The portal lacked a modern interface, making it difficult for users to access products and services quickly, while existing users required a smooth transition to the new platform without disruption to their accounts or workflows. New users also had to activate software licenses manually using keys, creating friction and delays in product access. Additionally, clients had limited visibility and control over their purchases, downloads, licenses, and subscriptions, requiring multiple steps to manage their accounts effectively. The goal was to address these challenges by creating a modern, intuitive web portal that simplifies access, enhances the user experience, and consolidates all account management tools in one place.
The Solution
To address the client’s challenges, we took a comprehensive, end-to-end approach spanning analysis, design, implementation, migration, and testing.
The Result
The new portal was successfully launched, with all existing users smoothly transitioned from the legacy platform.
The traditional license key activation process was replaced with login-based identification, simplifying access for new users and significantly improving the onboarding experience. A grace period was implemented, allowing users seamless access during account setup or renewal, while activation-related support requests dropped substantially. Clients can now efficiently manage their software, licenses, and subscriptions in a single, unified platform, and the portal’s functionality was expanded with multilingual support and regional customization, enhancing accessibility for a global user base.
Value Delivered by devPulse
Key Features
Everything is designed to make accessing products, managing licenses, and working with teams fast, simple, and secure.
The portal brings together all the tools users need in one place: secure account management, easy software access, flexible subscription handling, and team collaboration features.
Account Management
- Secure login system allowing users to view and manage their profiles and purchases.
- Social login or sign up and passwordless login.
Product Access
- Download available software and access activation instructions.
- Purchase extended software packages directly from the portal.
Subscription Management
- View and modify subscription plans.
- Upgrade or cancel subscriptions.
Account Management
- Invite new users to the system and grant them access to specific products.
- Manage team members, adjust their permissions, and track their usage of shared subscriptions.
From idea to execution — without guesswork
We partner with you to shape, validate, and build your product efficiently.
Clear strategy, transparent process, and a team that knows how to move fast without cutting corners.
